Forum Discussion

RagdollOp's avatar
New Contributor

Why is the Data Cap only in some cities?

Why are you rolling out the data cap to certain cities and not all customers?

2 Replies

Replies have been turned off for this discussion
  • ctorkkola's avatar
    New Contributor

    my guess is it is because there is less competition in those cities...

  • AlexCinTucson's avatar
    New Contributor II

    Monopolies in those markets. And this is how you roll out rate increases / new revenue generating fees in most industries. If you dumped all the new costs on every customer at once they have more ability to organize, coordinate, and collectively drop the terrible company at the same time. Expect to see a hard push in Cox advertising in markets that see these new fees, trying to claw back customers they lost or replace them with new poor saps.