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Whatever64's avatar
Whatever64
New Contributor

Why is it so *** difficult to downgrade/reduce service at Cox?

 I can upgrade my account online to add everything under the sun but I can't reduce ***. *** miserable online experience.

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  • Allan's avatar
    Allan
    Moderator

    Hello,

    We can certainly look into this issue for you. Please send us an email with your full address and any/all account related concerns to cox.help@cox.com. 

    Thanks,

    Allan - Cox Support Forums Moderator