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Rebooting_Issue's avatar
Rebooting_Issue
New Contributor

Why Does My New Contour Box Rebooting

Just got a contour box and it reboots every 30 minutes and when it does my recordings are interrupted. There is nothing on the support page addressing this issue. I have contacted Cox support by phone 3 times to address this issue and it still happens. 

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  • MarkM1's avatar
    MarkM1
    Former Moderator

    Rebooting Issue,

    We would like to check your equipment for any issues. Would you please send us an email to cox.help@cox.com with your full address so we can look into this issue?