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Rebooting_Issue's avatar
New Contributor

Why Does My New Contour Box Rebooting

Just got a contour box and it reboots every 30 minutes and when it does my recordings are interrupted. There is nothing on the support page addressing this issue. I have contacted Cox support by phone 3 times to address this issue and it still happens. 

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  • MarkM1's avatar
    Former Moderator

    Rebooting Issue,

    We would like to check your equipment for any issues. Would you please send us an email to with your full address so we can look into this issue?