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pinky's avatar
pinky
New Contributor

Why can't we delete call history?

In this day and age to have all that information and not be able to delete it is ridiculous. Why have a box to allow a check ...if it does nothing, We should have a right to have that feature disabled if we can't delete it,

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  • stinkfoot63's avatar
    stinkfoot63
    Contributor II

    As it's currently "functioning", nothing is being logged (at least for me) so there will be nothing to delete.

  • Auggie's avatar
    Auggie
    New Contributor

    I'm having the same prblem as kudos. I have over 700 calls on my history. Why am I going thru all of them checking the box for nothing! I am using my online account. This is plain crazy.

  • LatitiaS's avatar
    LatitiaS
    Moderator

    Hi stinkfoot63,

    Feedback from our customers is how we grow as a company whether it is positive or negative.  I will be glad to pass this suggestion along on your behalf to our marketing team.  

  • LatitiaS's avatar
    LatitiaS
    Moderator

    Hi Auggie, The box to the left of each entry allows you to select which calls you want to print or download. If a customer decides to select a particular segment of calls, this allows you to sort out calls rather than printing the entire list. Hope this helps.