Forum Discussion

pinky's avatar
New Contributor

Why can't we delete call history?

In this day and age to have all that information and not be able to delete it is ridiculous. Why have a box to allow a check ...if it does nothing, We should have a right to have that feature disabled if we can't delete it,

4 Replies

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  • As it's currently "functioning", nothing is being logged (at least for me) so there will be nothing to delete.

  • Auggie's avatar
    New Contributor

    I'm having the same prblem as kudos. I have over 700 calls on my history. Why am I going thru all of them checking the box for nothing! I am using my online account. This is plain crazy.

  • Hi stinkfoot63,

    Feedback from our customers is how we grow as a company whether it is positive or negative.  I will be glad to pass this suggestion along on your behalf to our marketing team.  

  • Hi Auggie, The box to the left of each entry allows you to select which calls you want to print or download. If a customer decides to select a particular segment of calls, this allows you to sort out calls rather than printing the entire list. Hope this helps.