Forum Discussion

Resident_E-Mail's avatar
New Contributor

Welcome to the Internet Forum!

Dear Ken,  "It is not everything, I fear, which has changed for the best" ( apologies to Peter Sellors).  Principal reason is that in this house we are sticking to Windows XP which has an excellent E-mail client called Outlook Express which lights up in a second but has no facility for looking at Spam.  Later versions do not have an E-Mail client so you have to go for Thunderbird etc.  Now Cox has come up with their own client which in my opinion ** for the following reasons. Firstly it is not resident on one's computer and the entire application has to be downloaded every time you just want to check your mail. Even on  dual core machine this is a mind numbing delay, that's unless you waste electricity by leaving it powered on all the time. Next problem is that once you have a Cox account but still read your mail on Outlook,  the slate is not cleared at Cox and pretty soon you have a vast collection of mail that has to be erased, Again a very slow business to transfer from Spam to Trash and finally delete. Need I go on?  Anyway thanks so much for taking  the trouble to post it on Dropbox. I will get to it right away. Cheers Gilbert.

Forum: Internet Forum
Posted: 4 Apr 2013
Post Subject: Welcome to the Internet Forum!
Post author: ChrisB

Welcome to the Internet Forum, where you can ask, answer, and discuss technical topics regarding Cox High Speed Internet.


The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at


To register (or log in with) your own Forums identity, click Join the Discussion.


To get the most out of your forums experience, follow these guidelines for posts:

  • Use descriptive titles for your posts. Put as much of your problem in as possible, i.e., “Setting up email on my phone,” “Creating additional email addresses?”
  • Provide a specific description of the issue. For example, write “I just bought a new laptop running Windows 7 and can’t get my email to download to Outlook. How do I do that?”
  • Use the Report Abuse button to let us know if you see comments that are off topic, abusive, or otherwise unrelated to the discussion.
  • Use the Select This Answer button to show others which solution really worked for you. By flagging good solutions, you may just solve the problem for some other user.

Ground Rules 

Here are a few ground rules before we get started:

  • Be respectful. Hostile, derogatory, or mean posts will be removed.
  • Please don’t post your personal information, like account number, phone number, social security number, address, or any other sensitive information. We’ll remove posts that contain these things, but the Cox Forums Team can’t be responsible for who may see it before we do.
  • The Cox Forums Team deletes spam comments, removes copyrighted material, and generally tries to keep these conversations open and available for Cox subscribers to ask questions, get help, and discuss their experiences.