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cvconover's avatar
cvconover
New Contributor

Website is buggy - always unhandled error pages and messages

I got this trying to update my profile

We're sorry, an unexpected error has occurred with this application. Please try again. If you need help, contact Customer Support or Live Chat for assistance.

And this is what I seen in the Browser Console:

Failed to load https://idm.cox.com/SmMakeCookie.ccc?SMSESSION=QUERY&PERSIST=0&TARGET=-SM-HTTPS%3a%2f%2fidm%2eeast%2ecox%2enet%2fselfservice2%2fsecure%2fajax--api%2fuser%2fprofile%3f_%3d1507223624461: Redirect from 'https://idm.cox.com/SmMakeCookie.ccc?SMSESSION=QUERY&PERSIST=0&TARGET=-SM-HTTPS%3a%2f%2fidm%2eeast%2ecox%2enet%2fselfservice2%2fsecure%2fajax--api%2fuser%2fprofile%3f_%3d1507223624461' to 'https://idm.east.cox.net/selfservice2/secure/ajax-api/user/profile?_=1507223624461&SMSESSION=-SM-YCpR%2fQMegpyBldIyuu0E%2f2Div89Owhjhq2lK9uakh2Q9GGXBtECpEj8ArXyGqvBH8lJSPHMJS9nH0ENRGbjLeGi%2bP6mLLjcFb8HGfLu%2bAWtbPC0yyZdsJTHScV98%2fuLL2qrr%2fvBOyaZeairbFb6oaUxmdlK5sgDS3bkYpeQJse2QvaBILT23UXMN1Rn6oRBkwB6%2buBnhZmCYdOr%2byCdj6BMCka4Yke150waKuQl7U%2fAfk34lz%2fT8%2fCNM25i8HXk43ztOy%2frRKyJX5JsYbajVBmILvPvm%2fuVgHiY9yBhA2f%2fyPULPEGCp3IaaxAdRCW6Z5r%2fNN81Zkzfp8yhnk1eEcuvo06TFmrer6H1yaV07awrbjujNb71Usn0LOTG7k2NcLKxI921iztN3BtvK4%2fTnEsOgRH6Bwzy%2bs8uliawQ3t%2b975ni3Ndooke2Yf1XIslZtTaa6BwgdKkVlXVm4f%2bnOmBn8RjFqmJaXDKygjufmz%2fHup%2fLeHJVNUBGlN3EHQ1BvWxfJ4MghjdQf96w55AFtnLLVt5NkJ4XxfbhjrrQn4AV0lsYR4AYtgZZJGE9tKCZy%2bK8zI21gX4wkcgQiXuphN0cTleo60iQOmZaFvteniG92d2JEPf%2brf5xTZim48%2bQnPFAIJ7xVquNEsG8P3i5d3MerYSOhhlpqK4ETNDoCx9OBQLFSru5tPSTo9TUFOicFA%2fsYOIUhkNzFFmGPGE%2f6fn9Ns2A044L10WQmmL2rHpc01KQF1PJVP%2bLRdPA7w4zKTLCDhbsGzbOHB1lKCC2fwi9XOYfXwSwJ1DLodE0Yb8vfMICdVpK51eo3YnYKmlWZRrcWj7S1NUS73wkN6vVokUig9zmRdwS5fK8y1ZZPxL4%2b2i11y%2b7LM5SeoOExE1mq6QVpdJLNtWFnwtLeCPImoG5TIGVTWN3d3qkeZEvQC3TM93tSe4wHPG5WFZOjImP9RXcA1w2aCdBvHb6mrxhZC0URxATwy3KPLU8ZtYj2oMcRHrb66%2fnSDMVKdHHhk%2b5QhyFqBm5VZ%2fOMcgS%2fhUyy2wd0lNus4Wogsr17PuAw%2bZwejrtaIXMv97CKw8czghWMtIryJbPZJUZxwzBYsdLtz6ORGURz6jWD95AVqwb4Xuais%2bEHEsWN8WT%2fb3DpaQzRVzJpbZ3VjLyGtuXYwtSKmogXvJnsD4OUPkRNtUwmTwBWtkUKAy4TPTgLaRqw3QO8%2fEPx2fCxyZ2%2fwjw%2boDha8UFZJiTHvFLQsI5jCCYnrrrcaqqIxrHi3bstD6WedKUqaC3Ce8IS0NlBoU09qEKXsVGzxZhM1WfjCYxy37%2bl1yEYrFRz0lnfVPLXej47lrV' has been blocked by CORS policy: The 'Access-Control-Allow-Origin' header has a value 'https://www.cox.com' that is not equal to the supplied origin. Origin 'null' is therefore not allowed access.
home.cox:1 Failed to load https://idm.cox.com/SmMakeCookie.ccc?SMSESSION=QUERY&PERSIST=0&TARGET=-SM-HTTPS%3a%2f%2fidm%2eeast%2ecox%2enet%2fselfservice2%2fsecure%2fajax--api%2fuser%2fprofile%3f_%3d1507223624464: Redirect from 'https://idm.cox.com/SmMakeCookie.ccc?SMSESSION=QUERY&PERSIST=0&TARGET=-SM-HTTPS%3a%2f%2fidm%2eeast%2ecox%2enet%2fselfservice2%2fsecure%2fajax--api%2fuser%2fprofile%3f_%3d1507223624464' to 'https://idm.east.cox.net/selfservice2/secure/ajax-api/user/profile?_=1507223624464&SMSESSION=-SM-YCpR%2fQMegpyBldIyuu0E%2f2Div89Owhjhq2lK9uakh2Q9GGXBtECpEj8ArXyGqvBH8lJSPHMJS9nH0ENRGbjLeGi%2bP6mLLjcFb8HGfLu%2bAWtbPC0yyZdsJTHScV98%2fuLL2qrr%2fvBOyaZeairbFb6oaUxmdlK5sgDS3bkYpeQJse2QvaBILT23UXMN1Rn6oRBkwB6%2buBnhZmCYdOr%2byCdj6BMCka4Yke150waKuQl7U%2fAfk34lz%2fT8%2fCNM25i8HXk43ztOy%2frRKyJX5JsYbajVBmILvPvm%2fuVgHiY9yBhA2f%2fyPULPEGCp3IaaxAdRCW6Z5r%2fNN81Zkzfp8yhnk1eEcuvo06TFmrer6H1yaV07awrbjujNb71Usn0LOTG7k2NcLKxI921iztN3BtvK4%2fTnEsOgRH6Bwzy%2bs8uliawQ3t%2b975ni3Ndooke2Yf1XIslZtTaa6BwgdKkVlXVm4f%2bnOmBn8RjFqmJaXDKygjufmz%2fHup%2fLeHJVNUBGlN3EHQ1BvWxfJ4MghjdQf96w55AFtnLLVt5NkJ4XxfbhjrrQn4AV0lsYR4AYtgZZJGE9tKCZy%2bK8zI21gX4wkcgQiXuphN0cTleo60iQOmZaFvteniG92d2JEPf%2brf5xTZim48%2bQnPFAIJ7xVquNEsG8P3i5d3MerYSOhhlpqK4ETNDoCx9OBQLFSru5tPSTo9TUFOicFA%2fsYOIUhkNzFFmGPGE%2f6fn9Ns2A044L10WQmmL2rHpc01KQF1PJVP%2bLRdPA7w4zKTLCDhbsGzbOHB1lKCC2fwi9XOYfXwSwJ1DLodE0Yb8vfMICdVpK51eo3YnYKmlWZRrcWj7S1NUS73wkN6vVokUig9zmRdwS5fK8y1ZZPxL4%2b2i11y%2b7LM5SeoOExE1mq6QVpdJLNtWFnwtLeCPImoG5TIGVTWN3d3qkeZEvQC3TM93tSe4wHPG5WFZOjImP9RXcA1w2aCdBvHb6mrxhZC0URxATwy3KPLU8ZtYj2oMcRHrb66%2fnSDMVKdHHhk%2b5QhyFqBm5VZ%2fOMcgS%2fhUyy2wd0lNus4Wogsr17PuAw%2bZwejrtaIXMv97CKw8czghWMtIryJbPZJUZxwzBYsdLtz6ORGURz6jWD95AVqwb4Xuais%2bEHEsWN8WT%2fb3DpaQzRVzJpbZ3VjLyGtuXYwtSKmogXvJnsD4OUPkRNtUwmTwBWtkUKAy4TPTgLaRqw3QO8%2fEPx2fCxyZ2%2fwjw%2boDha8UFZJiTHvFLQsI5jCCYnrrrcaqqIxrHi3bstD6WedKUqaC3Ce8IS0NlBoU09qEKXsVGzxZhM1WfjCYxy37%2bl1yEYrFRz0lnfVPLXej47lrV' has been blocked by CORS policy: The 'Access-Control-Allow-Origin' header has a value 'https://www.cox.com' that is not equal to the supplied origin. Origin 'null' is therefore not allowed access.

2 Replies

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  • cvconover's avatar
    cvconover
    New Contributor

    And failed logins give a page with only this on it

    Not Found

    The requested URL /idm/http://www.cox.com/resaccount/arizona/sign-in.cox was not found on this server.

    This should be handled gracefully.

  • cvconover's avatar
    cvconover
    New Contributor

    Or I get this...

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.