Webmail login page. if i enter my password
too quickly, i get the message "invalid password or user ID". I have to wait until the advertisement finishes loading on the login page. Then i can successfully log in. Today's ad was "Free Online Courses. Start Learning Now". It took about 60 seconds for it to load. I know that i can download an AdBlock program to block the ads. I could buy a newer computer so the ads appear faster. But i don't know if Cox is aware that the advertisement interferes with my access to my webmail.
I have read lots of articles about ads causing websites to load slowly. Especially ads with auto-play or videos embedded. Maybe a Cox Moderator could pass my suggestion along. By the way, those "free online classes" are not really free; they ask for your credit card to fully enjoy the benefits of those classes.