Forum Discussion

Virginia2b's avatar
New Contributor

Webmail folders lost in email move

All my email folders in the cox webmail has been lost in the move to the new version. Have I lost all my information? Is there anyway to restore this from backups?

1 Reply

Replies have been turned off for this discussion
  • DerrickW's avatar
    Valued Contributor
    We can submit a ticket to try recovering the email folders. Can you send an email to including the account information and also a brief description of the problem since this was initiated in our forums.