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Virginia2b's avatar
Virginia2b
New Contributor

Webmail folders lost in email move

All my email folders in the cox webmail has been lost in the move to the new version. Have I lost all my information? Is there anyway to restore this from backups?

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  • DerrickW's avatar
    DerrickW
    Valued Contributor
    We can submit a ticket to try recovering the email folders. Can you send an email to cox.help@cox.com including the account information and also a brief description of the problem since this was initiated in our forums.