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Cognac's avatar
Cognac
New Contributor

Voice commands

Stopped working. Code. Xre-09012

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  • ColleenD's avatar
    ColleenD
    Moderator
    Cognac,

    I'd like to help. Do you see this error when attempting only certain voice commands?

  • Voice_Commandle's avatar
    Voice_Commandle
    New Contributor

    ColleenD, it seems like everyone gets this error, cox should fix this app, or quit advertising this worthless feature.  Thanks

  • homeuser's avatar
    homeuser
    New Contributor

    Have experienced the same problem on ALL attempts to use Contour voice commands.  Will have Cox reset our cable box and will retry and update if my comments if this works.  Disappointed in Cox's lack of support for this feature so far.

  • Allan's avatar
    Allan
    Moderator

    Hello,

    Please try new batteries and power cycle the cable box. Please let us know if this helps.

    Thanks.

    Allan - Cox Support Forums Moderator.