Very Slow Download Speeds
I am experiencing very slow download speeds during the past week. I have a Cox Premier subscription but the download speed is in the range of 2 to 5 mbps. The upload speed is around 11 mbps.
I use a Motorola Surfboard 6141 modem and a Netgear R7000 router. Power-clycling the modem & router does not help.
The technician representing Cox is suspecting the modem to be the reason. How do I make sure that the modem is the real reason?