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JohnFer's avatar
New Contributor

Using Thunderbird client, constantly have to reset modem to access emails

I use the latest Thunderbird to access all my email addresses (6) but constantly have to reset the Cox provided modem/router to get it to connect. I get no error messages and it seems to connect to my accounts but then NOTHING happens until I reset the modem.

I use the identical client setup at work with 0(zero)'s NOT COX ISP service at work.

WTF over.

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  • Are you able to get a connection to any websites prior to the reset or does the overall internet connection not work until you reset the modem?

    Cox Support Forums Moderator