USB plugin for Arris DG2460

Question

I upgraded to the ARRIS DG2460, Told it had a USB port,&nbsp; which it does,&nbsp; it just doesn't seem to work
anyone have success attaching an external drive to the USB ?

derrickw · Answer

Hi,

You would not be able to connect any USB devices using those ports, we apologize for any inconvenience.

myas · Answer

I have the same question as unplugged. If you are selling a piece of hardware and advertising it has a USB .. then why does it not work?

https://www.cox.com/content/dam/cox/residential/support/internet/print_media/ArrisDG2460_ProductOverview.pdf

How can I get the port activated? If I had know this I would have not bought this from cox but would have purchased elsewhere.

myas · Answer

I have the same question as unplugged. If you are selling a piece of hardware and advertising it has a USB .. then why does it not work? https://www.cox.com/content/dam/cox/residential/support/internet/print_media/ArrisDG2460_ProductOverview.pdf How can I get the port activated? If I had know this I would have not bought this from cox but would have purchased elsewhere.

michaelj · Answer

Hi, the port is part of the device, however we do not support it. We only enable the functions necessary for internet connections.

jthiker · Answer

So, I when I purchased this from one of your local solutions store I specifically asked for a router that would enable me to utilize the USB port to attach a hard drive. &nbsp;No problem I was told this router will do that. &nbsp;And now that I am ready to buy the external HDD I am finding that once again COX has 'misled' me. &nbsp;I say misled to use a kind word. &nbsp;Charged a bunch of money for an otherwise plan old vanilla item. &nbsp;
Shame on you Cox - again.&nbsp;

Forum Discussion

USB plugin for Arris DG2460

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