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LinusC's avatar
LinusC
New Contributor

Upgrading modem - what should I get?

While on the phone with Cox today about my TV service, I asked about my modem and they recommended an upgrade and that I could get a free one in store with a special right now.  Well, when calling the store, that doesn't appear to be the case and I will have to buy one.  The person I spoke with also couldn't tell me which model or what modem/router combo I would be getting for $150.  I do not want to rent.  Any recommendations on what is best?

Details:  

I have the Premier service

no phone - just TV and Internet

currently have the Cisco DPC3010 and a separate Linksys E4200 router

Should I just replace the modem or get a modem/router combo?  Any particular models better?  

I'm assuming I might get a better price from Amazon or elsewhere than the Cox store.

Thanks for your help!

9 Replies

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  • Tecknowhelp's avatar
    Tecknowhelp
    Valued Contributor II

    First, do you have Cox phone service? If so, then you might be able to upgrade to a newer phone gateway for free. However I normally don't suggest gateways over having a separate modem and router like you have now.

    Second, what kind of performance are you getting out of your current hardware? What are you trying to improve? For instance, if your speed direct to the modem is sometimes slow, upgrading the modem could help. However, if your problem is low wireless strength, then a new router would help. 

  • grymwulf's avatar
    grymwulf
    Contributor II

    Recommendations:
    SB6183

    CM600

    Stay away from SB6190 and CM700 for now, still several firmware revisions from being *good*, if the problems can be fixed via firmware....

  • LinusC's avatar
    LinusC
    New Contributor

    No, I don't have the phone service - just TV and internet.  My connection service is fine but I think it could be better.  That's why I asked the service rep.  Since I'm not familiar with the modem/router combos - are there advantages or disadvantages to them?  

    Thanks!

  • grymwulf's avatar
    grymwulf
    Contributor II

    Modem and router combinations are something I avoid whenever I can, for several reasons:

    • You are at the mercy of the ISP for firmware updates for the router.
    • If the modem fails, or the router, instead of replacing that one device, you need to replace the whole unit.
    • There are more limits as to what you can adjust in the settings for a gateway (not so much anymore, but there are still things closed off).
    • Some gateways have a 'backdoor' such that the ISP can reset or get at your wifi settings.  Having that available worries me that some malicious people might figure out a way to exploit that.
    • I don't have the option for custom firmware (DD-WRT, OpenWRT, Merlin/Asus, etc) for the router.
    • A router can be used with any ISP (cable/fiber/etc) and the modem must chosen for the ISP's specific technology.

    So I generally recommend separate devices instead of combo units.

  • LinusC's avatar
    LinusC
    New Contributor

    Thank you, that is very helpful!  So perhaps I should stick with my current router and upgrade my modem to a SB 6183 which I can buy from Amazon and likely elsewhere.  

  • AllenP's avatar
    AllenP
    Valued Contributor

    LinusC, I totally agree with everything grymwulf said about gateways, I never recommend them also.

    About your router, it is wireless "n" and you will never get full Premier speeds over WiFi using "n".  The practical limit is about 75 to 80Mbps over "n".  If you have clients that support "ac", you may want to think about upgrading your router to an "ac" device.  If all your clients are "n", stick with what you have.

  • LinusC's avatar
    LinusC
    New Contributor

    Thank you.  That's good to know about the router.  I will check but am due to upgrade my laptop shortly so it sounds like a new router might be helpful.  Any recommendations?

  • AllenP's avatar
    AllenP
    Valued Contributor

    ASUS, like the RT-AC68U, makes a good router.  Also, Netgear Nighthawks like the R7000 are also good.  They are in the $150-200 range.  If your budget can't handle that, TP-Link Archer C7 comes in at about $100.

  • grymwulf's avatar
    grymwulf
    Contributor II

    The Archer C5 from TP-Link (AC1200) is right around $60, so it's unbelievably affordable for its performance.  C7 (AC1750) is $86, and AC1900 C9 is around $150 - which is right around the other AC1900 routers: Asus RT-68W $140 (same as RT-68U but white and $10 cheaper) or the Netgear R7000 $180.