Upgraded to the Ultimate tier?
Today, we upgraded to what I know as the "Ultimate" tier (300 Mbps download, 30Mbps upload). As far as I know, in my area, that tier has normally a total 24 bonded channel download and 8 bonded channel upload.
We have the SB6190 modem, which can handle 32 bonded channels and 8 upload. But we only show 4 channels for upload (the 24 download channels seem fine). Could you guys update our modem's setup to have all channel available for this area?
Also, I know there is some type of upload speed issue going on in my area, but would this hinder you guys from updating our modem setup?