Upgraded to DOCSIS 3.0 modem - speed still maxes out at 32mbps

Hi,

I just upgraded from a SB5101U DOCSIS 2.0 modem to a SB6141 DOCSIS 3.0 modem.

The new modem is operational, but the max download speed I'm getting from all the speed test sites is still just 32mbps....which is exactly the same as the old DOCSIS 2.0 modem.

I stumbled upon several forum posts that seem to describe the same issue, and they all made mention of having to check the "modem provisioning" or "service codes" after upgrading from DOCSIS 2.0 -> 3.0

http://forums.cox.com/forum_home/internet_forum/f/5/t/16025.aspx

http://forums.cox.com/forum_home/internet_forum/f/5/t/16882.aspx

http://forums.cox.com/forum_home/internet_forum/f/5/t/6204.aspx

Could somebody take a look to see if my modem is "provisioned" properly and the correct "service codes" are on my account to be able to use a DOCSIS 3.0 modem?

Thanks!