Forum Discussion

ATC's avatar
ATC
New Contributor

Upgrade TV

Hi, currently I have my internet, tv and phone bundled. My tv is just the tv starter and I am looking to upgrade to tv essentials. I am just wondering if that is possible while having everything bundled still? And if so what the price difference would be?

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  • Hi ATC,

    The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account specific issues, or would like to submit a channel request, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.

    Thank you,

  • Bruce's avatar
    Bruce
    Honored Contributor III

    The technical issue is we can't find a simple price comparison of all non-Contour TV packages on your website.  If you shop TV packages, it's all Contour.  I don't know what ATC has for a cable box, I'll assume it's not Contour, but there is no information to answer his/her question.  There probably is a page comparing packages, but the causal shopper won't find it.  It's Contour, Contour, Contour.

    My recommendation would be to either call Cox or log onto your Cox account and customize your bundle.  While on the phone, stay firm with the Essentials package.  While in your Cox account, don't click Checkout.