Upgrade to Ultimate Internet, download speeds decreased.
My order to upgrade to 300mb service from 50mb just completed last night. I was previously speedtesting at 65down/10up. I did a modem reset on cox online internet tools and now I'm receiving 45down/30up. I have the DPC3010 modem. Please advise.
I was already planning on upgrading my modem to a 24x8 modem, however i think the modem is unlikely to explain a speed decrease. Not to mention other forum members are receiving 200+mbs with the same modem. http://forums.cox.com/forum_home/internet_forum/f/5/t/13007.aspx
Heres the data sheet saying that modem is rating at 320mb/s
This is pretty typical with any modem lacking sufficient capacity for the provisioned speeds. Being an 8x4 modem, it has access to 344Mbps (43Mbps*8) of downstream capacity. Subtract what others on your node are using and you'll basically see whatever is left.