Upgrade to Ultimate Internet, download speeds decreased.

@ltguy005

Everything appears to be properly setup from this end however that modem isn't going to give you any speed increase. See this list for modems approved by tier of service:

http://www.cox.com/residential/support/internet/article.cox?articleId=b2ec95d0-7ef9-11df-5590-000000000000

I was already planning on upgrading my modem to a 24x8 modem, however i think the modem is unlikely to explain a speed decrease. Not to mention other forum members are receiving 200+mbs with the same modem. http://forums.cox.com/forum_home/internet_forum/f/5/t/13007.aspx

Heres the data sheet saying that modem is rating at 320mb/s

https://www.cox.com/content/dam/cox/residential/support/internet/print_media/dpc_3010_data_sheet.pdf

@ltguy005

This is pretty typical with any modem lacking sufficient capacity for the provisioned speeds. Being an 8x4 modem, it has access to 344Mbps (43Mbps*8) of downstream capacity. Subtract what others on your node are using and you'll basically see whatever is left.

My router was the problem. Thanks for your help.

Hi ltguy005,
Glad to see everything is working properly for you. Thank you for posting the update. If you have any other questions or concerns, feel free to contact us again.  ;)