Forum Discussion

selectstriker2's avatar
selectstriker2
New Contributor

Unexpected System Error creating new authorized user

While trying to create a new authorized user on my account, I receive the following error upon submitting the new user form:

An unexpected system error occurred. Please try again later.

Seems Cox sees a lot of unexpected system errors, as this isn't the first time I've seen it.

UnexpectedSystemError

2 Replies

Sort By
Most LikedOldestNewest
Replies have been turned off for this discussion
  • MichaelJ's avatar
    MichaelJ
    Moderator
    Hi, are you logging in with your primary user id? If yes, then please email us: cox.help@cox.com for further assistance (or you may use Twitter @COXHELP, or Facebook messenger). If you decide to use either Twitter or Facebook, please send the information requested below as a direct message or private message to protect your private information.

    We will need your complete home address, the name of the primary account holder, your name if different, and the Cox PIN. The Cox PIN is located on your billing statement in the upper right hand corner.

  • No_More_Cable_B's avatar
    No_More_Cable_B
    New Contributor

    No More Cable Bills:

    [Copy&Paste the link to view video]

    https://www.youtube.com/edit?video_id=wROUdmO-uY8