Hello, i want to start by saying i dont know very much about all of this stuff, but im noticing alot of uncorrectables on my downstreams. I do not currently have a computer, so i will post screenshots from phone of specs. What can be causing this? Im having alot of disconnection issues and alot of random high ping. I never had these issues a month ago. Im also connected to modem, not wifi. Ping used to run around 24-40 area, now im lucky to get below an 80. Have tested with multiple games, same result across the board. Have tried connecting via xbox and ps4. Same result.
I had tech support out awhile back with speed issues and they claimed to have replaced everything leading to my apartment. I have no idea what to check or change. All connections inside apartment are fine, and my cable was bought 30 mins ago. Please help me.