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alias88's avatar
alias88
New Contributor

Uncorrectable errors on 4 channels

I had went through a whole large scenario with Cox about a year ago when I had my service first connected at this house. They could not fix the issue after two house/services calls and initial installation. I brought it up to them then, and they had no idea. The last service guy told me he would report it to the area service people, but I never heard/saw results of that.

I am looking to see if anyone has any ideas what could cause these, and only on 4 channels. My zip is 73130.

There are no really noticeable service drops or issues. But it would be nice to hear from someone, who knows these systems, on whether or not it matters.

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  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @alias88

    Sounds like a signal issue please email your full address, primary name on the account and the channels you're having issues with to cox.help@cox.com.