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raising_arizona's avatar
raising_arizona
New Contributor

Unable to send email through outgoing SMTP server when not on Cox network

Hello,

I have a laptop with Win10 and Outlook 2010.  The settings I use are for SSL

Incoming POP3 server using SSL on port 995

Outgoing SMTP server using SSL on port 465

Everything works fine when I am at home using Cox Internet service.  But, when I go mobile with my laptop, I can get email through the incoming server but get an authorization error when I attempt to send mail .

I read through Cox's email instructions and do not see anything about using a different port or other configuration settings for the outgoing server. 

Would like to hear if anyone has sorted this out.

Thanks,

Steve

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  • DustinP's avatar
    DustinP
    Moderator
    raising_arizona

    https://www.cox.com/residential/support/imap-server-settings.html is a link to our website of IMAP server settings. I understand you read through email instructions, but not sure if this is the link you referenced with outgoing server.