unable to resume playback of recorded program
While watching a DVR'd show last night I felt myself dropping off slowly to slumber so I hit the "TV" power button on the XR 11 Cox voice remote. About 10 or so minutes later, still awake, I turned the TV back on, which automatically resumed the show was right where I left it. Not soon after that I knew it wouldn't be long before sleep would win, so once again I hit the TV power button on the XR 11.
This morning I intended to view the rest of the program. Having found it in the "Saved" list I also noticed the word "watched" highlighted in blue on the same line as the program. I thought this odd, as I was certain that I hadn't finished it and was equally positive that I didn't fall asleep with the TV on. What I also noticed was that I couldn't detect a "resume" option or selection. The only choice appeared to be to start the show all over again.
Was this an oddball occurrence or a temporary glitch? Has it happened to anyone else? What might have been the cause and more importantly, is there anything an end user could do to troubleshoot and possibly correct it?