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Unable_to_play_'s avatar
New Contributor

Unable to play video

So contour has been working pretty well for me. I recently ran into my first issue. When I try to view certain Tv shows an error seems to constantly pop up saying that the video is unable to be played. The code is: XRE-03092. Any idea how to fix this problem? 

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  • Tecknowhelp's avatar
    Valued Contributor II

    What are you trying to "view"? A On Demand show? Something you have recorded on your DVR? A channel you have tuned to? 

  • Hi There!

    Are you referring to live TV, shows recorded to your DVR, or On Demand shows?