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blevensd's avatar
New Contributor

Unable to install Cox's McAfee security software.

I am trying to install the McAfee security pgm which came with Cox but they want my McAfee email and pw which I had nothing to do with setting those up. How do I go about finding out what info they want, exactly so I can run the install pgm.

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  • grymwulf's avatar
    Contributor II

    Did you download the program after accessing it through the cox website or did you just go straight to the McAfee website and download it there?

  • ChrisL's avatar
    Former Moderator

    McAfee shouldn't be asking for your email address during the installation process. Make sure you're signing into your account and downloading it from the Internet Tools section.