Unable to access personal website
I have a personal website at www.micahdraws.com. For a while, I haven't had any problem accessing it on my home network. However, I had Cox cable TV service added to my home on 6/30 and I have not been able to access my website since. I know the site is not down because I can access it fine on my phone's 4G (though not when the phone is connected to my home WiFi).
I first noticed the problem a few days after the cable was installed. I used the modem reset tool on the Cox website and that seemed to fix the issue. However, I have not been able to access my site for about a week now, and resetting the modem/router does not help anymore, even when I reset all devices and restart them in proper order (modem/router, then computer).
I cannot ping my website. When I run tracert, all requests time out after the 5th hop. I have not noticed an issue with any other website.
I believe there is an issue with my modem/router hardware or my home cable connection. Could the use of a cable splitter be causing a problem for just one website? I have been with this web host for about 10 years and I hope I can resolve this without needing to change hosting providers.
If needed, I can provide the IP address for my site.
Thank you for any help you can provide.