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ksschwendt's avatar
ksschwendt
New Contributor

Unable to access internet tools.

When I try to access internet tools I get a page suggesting that I am not using Cox internet. My speed test tells me that its license is invalid and the data usage meter is not available. In addition, the page says I am managing email address: null@. Despite this, I can view my bills and past payments. 

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  • ReneeG's avatar
    ReneeG
    Former Moderator
    Hi ksschwendt,

    What browser are you using to access Internet Tools? Can you try another browser to see if you're getting the same error?