Forum Discussion

kinneyfour's avatar
New Contributor


One of our 2 boxes is not operating...we get a Reference code #    What is going on?

1 Reply

Replies have been turned off for this discussion
  • Hi kinneyfour,

    Thanks for reaching out to us through the Cox Forums. We’re happy to investigate this issue. When you press the GUIDE button on the remote control, were you able to watch programs on other channels?