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bbmw335i's avatar
New Contributor

Tv with mini box has sound clipping and picture pixelation.

 Any fixes?  Tried reseating connections, no better.  I recall watching a live broadcast and the announcers said Cox was having signal issues, has this been fixed or is this a mini box problem?

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  • Tecknowhelp's avatar
    Valued Contributor II

    Do you only have one cable box? If not, is it happening on the others? If so, at the same time and same channels?

    Generally, what you describe is from low signal going to the box. Do you have any cable splitters you can remove? If not, try unplugging the box and plugging it back in. Sometimes that only helps for a little bit, and if so, the next step is a technician to confirm the signal quality on the line.