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6t8's avatar
New Contributor

TV sound issue

Channel 55(FOX) has no sound , the commercials do and other stations do but not this one?

3 Replies

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  • MaryF's avatar
    Former Moderator

    Hi 6t8,

    It sounds like the SAP setting is enabled. Please check the settings on the box as well as the TV set to ensure that the SAP setting is turned off/disabled.

  • JonathanJ's avatar
    Former Moderator

    Check the link choose service you have and follow steps