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ronalc's avatar
ronalc
New Contributor

TV Failure

Today I have spent more time watching black screens or "rovi." I wonder whether you will start putting on a watchable program schedule or lose a client first. At least twentyfive times a minute colors and interference bur the screen. We went two days last week with the screen going black and sound disappearing every ten seconds. That was pleasant. I'm so close to switching to any other service that can stay on the air, it is frightening. When are you going to get it together?????????

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  • StephanieS's avatar
    StephanieS
    Moderator
    ronalc

    I'm going to need to take a look at that cable box. Please send an email with your full name and address to: cox.help@cox.com and be sure to reference the issue.

    Stephanie S.
    Cox Forums Support Moderator