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MKeegan's avatar
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Trouble with picture when trying to use Cox On Demand

When I choose Cox on Demand (I have a Cox Contour box), I get the On Demand menu for a nano second then my screen goes black, though I still can get audio.  What is going on?

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  • MKeegan,

    I was able to locate your account and see you've already called in to address this and have an appointment scheduled. Please let me know if you require additional assistance. In your reply, please also let me know if all TV's are affected.