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The_annoyed_one
New Contributor

Tired of losing my connections..........

For the past two years I have had intermittent signal drops on my internet connection.  The problem comes and goes, and even effects my TV at times.  We have replaced all lines, all splitters, cable boxes and the modem and it goes for awhile then comes back.  Techs have been out, replaced an outside connector, said there was a fault on our lines inside (an evil TV now deceased).  But the problem is back again.  Last night it kicked me out of my tablet 10 times in an hour.  All modem tests come back green, adapters and Ethernet connection are green.  My event log says the following  

Sat Aug 27 05:54:49 2016    Critical (3)   Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
 Sat Aug 27 05:54:06 2016    Notice (6)   TLV-11 - unrecognized OID;
 Time Not Established   Warning (5)   DHCP WARNING - Non-critical field invalid in response ;
 Sun Aug 21 19:17:29 2016    Critical (3)   Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
 Sun Aug 21 19:15:28 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:52 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:51 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:49 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:48 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:43 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:40 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:39 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:38 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:34 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:33 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;; 
 Sun Aug 21 19:13:32 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:31 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:31 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:30 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:29 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:28 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:27 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:27 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;; 
 Sun Aug 21 19:13:26 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:26 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:25 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:24 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:24 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:23 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:22 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:21 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:20 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:20 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:19 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:18 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:18 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:17 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:15 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:14 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:14 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:13 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:13 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:11 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:09 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:13:07 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:13:05 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:12:59 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:12:57 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:12:56 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:12:54 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:12:53 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:12:52 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:12:51 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:12:49 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:12:47 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:12:47 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:12:43 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:12:42 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:12:37 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:12:35 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:12:34 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:12:33 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:12:32 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:12:28 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:12:27 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:12:26 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:12:24 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:12:23 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:12:21 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:12:19 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:12:18 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:12:16 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:12:15 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:12:12 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:12:09 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:11:46 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:11:45 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:11:42 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:11:41 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:10:50 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:10:49 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:10:43 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:10:43 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:10:41 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:10:41 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:10:40 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:10:40 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:10:39 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:10:38 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:10:38 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:10:37 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:10:37 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:10:36 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:10:35 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:10:35 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;; 
 Sun Aug 21 19:10:35 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:10:35 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;; 
 Sun Aug 21 19:10:34 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;
 Sun Aug 21 19:10:33 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
 Sun Aug 21 19:10:33 2016    Critical (3)   SYNC Timing Synchronization failure - Failed to acquire FEC framing;

Downstream

1 Locked QAM256 51 825000000 Hz -1.9 dBmV 39.9 dB 66436 39
2 Locked QAM256 49 813000000 Hz -2.5 dBmV 40.2 dB 75830 55
3 Locked QAM256 50 819000000 Hz -2.1 dBmV 40.2 dB 54581 13
4 Locked QAM256 52 831000000 Hz -1.7 dBmV 40.3 dB 103674 227
5 Locked QAM256 57 861000000 Hz -2.4 dBmV 38.2 dB 41284 8
6 Locked QAM256 58 867000000 Hz -2.3 dBmV 38.2 dB 50876 12
7 Locked QAM256 59 873000000 Hz -2.4 dBmV 37.8 dB 76837 63
8 Locked QAM256 60 879000000 Hz -2.2 dBmV 38.0 dB 105503

138

upstream

Locked ATDMA 2 5120 Ksym/sec 32200000 Hz 39.2 dBmV
2 Locked ATDMA 1 5120 Ksym/sec 25800000 Hz 39.2 dBmV
3 Locked ATDMA 3 5120 Ksym/sec 38600000 Hz 39.2 dBmV
4 Locked TDMA and ATDMA 4 2560 Ksym/sec 17600000 Hz 39.2 dBmV


Please help because I am really sick of this!

***Edited to remove MAC

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