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mrf17's avatar
New Contributor

Temporarily off air message

For the last few days, I get "temporarily off air" messages on about a third of my channels. My cable boxes are probably about 7 or 8 years old. Would getting them exchanged for new ones fix this problem?

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  • DerrickW's avatar
    Valued Contributor
    Hi, that issue could be either the boxes or the signal coming into the home. Can you email us at, include a link to this forum post so we can pull up the account and check for signal problems. Are there any splitters or amplifiers connected to the cable outlet?