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doogie's avatar
New Contributor

"" never seems to work

So a Cox agent told me to use "". Is that aproppriate for merely UNWANTED emails?

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  • ChrisL's avatar
    Former Moderator

    The address is used for security related incidents. For spam emails is the correct address. For that address to work however the items in question must be forwarded as attachments to a new email so that the original headers can be included and analyzed. Note too that spam report addresses uses a popularity system for determining inclusion into spam filters and they are a one size fits all product. That being said if there are few reports linked to a particular item or there are a significant number of other reporting the same types of items as not spam it will not get included.