Some YouTube notifications being labeled as spam while others aren't
I am signed up to be notified when channels I'm subscribed to upload new videos. I noticed that I wasn't receiving some notifications as well as some other e-mails, so I suspected it was going to spam. Thing is, I have no option to see a spam folder or anything like a spam folder. I finally managed to find a way for spam mail to be sent to my inbox and marked as spam. Sure enough, there will be upload e-mails with SPAM clearly labeled on them! The address that these e-mails come from is in my address book, yet they continue to be labeled as spam.
First, is there a way to get a spam folder option to become available to me? Second, is there a way to make Cox stop marking non spam as spam? Other e-mail services I've used allowed you to select something that has been labeled as spam then click a button that says that it isn't. I've found no such option with Cox's mailbox. It's getting quite annoying, and I've missed some e-mails in the past that I was never able to access due to, as previously mentioned, the fact I have no access to a spam folder.