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mrloren's avatar
mrloren
New Contributor

Slow Upload

Hello,

I have slow upload speeds. When sending a file to a friend I get 165KB/s, When I receive a file from the same person I get 650KB/s. His ISP 50Mbs down and 5Mbs up. My cox is to be 150 down and 10Mbs up. His slower upload is faster than my higher speed service.  I also tried to pull a file down at work and was getting the same speed of 165KB/s. I have been reading a lot on this and it is more of a cox problem than something in my home.

Is there a way this can be corrected?

Will Gigabit fix this?

Will Gigabit ever be available in 91914 

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  • grymwulf's avatar
    grymwulf
    Contributor II

    Go to one of the following sites:

    http://speed.googlefiber.net

    http://www.fast.com

    https://myaccount.cox.net/internettools/speedcheck/speedcheck.cox

    Check your speed there - depending on the type of file transfer you are doing your speeds may be much, much lower than your internet speed (IRC, Discord, etc)

  • mrloren's avatar
    mrloren
    New Contributor

    It does not matter the file size. I was at my kid in Irvine and was downloading from my QNAP at 160KB/s. I logged onto my friends QNAP on the other side of the country in GA and was able to download @ 650KB/s

    I have checked everything on my end and I am good. it's something throttling me down on the cox end.

  • grymwulf's avatar
    grymwulf
    Contributor II

    That's nice, however you didn't tell me what you get on any of the speed checkers that I posted earlier.  First we need to determine your speed *not* using QNAP, and compare the two.  IF it is slower when accessing the QNAP than it is when not using QNAP... I guess you realize who you would need to talk to then.  However, if the speed is atrocious at all times, that is something that Cox can do something about.  Cox has historically been one of the few major ISPs that haven't engaged in throttling services, or at least hasn't been caught, yet.  Since QNAP is such a *low* amount of traffic, it would make no sense to throttle it, as compared to say, bittorrent, netflix, or any of the other streaming providers.