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sacolton's avatar
sacolton
New Contributor

SLOW Upload speed (Dec. 14, 2016)

Noticed all internet upload traffic is DEAD SLOW.  Download speed is on-par with what I'm paying for, but the

upload speed is showing around 1 - 3 kbps.  Most of the time, it fails to upload anything. 

What is going on?  I'm on a Windows 7 Pro 64-bit.  Never had any trouble until this morning.

5 Replies

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  • sacolton's avatar
    sacolton
    New Contributor

    Yes, that was resolved.  This has to do with upload speed being extremely slow, but download speed is terrific. 

  • sacolton's avatar
    sacolton
    New Contributor

    Just checked again.  0.36 Mbps.  That's crazy slow!  Does Cox ever read this forum?

  • Tecknowhelp's avatar
    Tecknowhelp
    Valued Contributor II

    Are you testing direct to the modem? Also, what model modem and router do you have?

    "Does Cox ever read this forum?"

    Sometimes, but it's not a direct support forum. It is for users to help other users. If you want direct support, call them or Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.

    "Yes, that was resolved."

    How was it resolved? What changed?

  • maximes778's avatar
    maximes778
    New Contributor

    Location? mine is not that slow but i have been receiving slower then expected upload