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Slow_unreliable's avatar
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slow unreliable speeds

This is the plan we pay for: 

Ultimate Internet Service

Up to 300 Mbps download

  • Up to 30 Mbps upload

  • 1024 GB data plan

This is the service we receive! This is from a computer directed connected to the modem. 

StartCox NetHelpDownload SpeedUpload SpeedLatencyYour IP AddressCox Market
Mon Oct 9 11:55 AM No 60 Mbps 24 Mbps 15 millisec Kansas

Whenever the wind blows we have nothing but problems. I am tired of being told to replace our equipment. They have ran a new line to our house and we still have the exact same problem we have experienced for over a year now. We have replaced our equipment twice and I am tired of spending hundreds on equipment on top of the hundreds we have spent on cox service just to have them never fix a problem. It is obvious they have a problem with the lines! Fix them!

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