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retgeorge's avatar
retgeorge
New Contributor

Slow speed Ultimate

Getting result using Cox speed check 58.63 mbps  uploaded download 33.67 Not receiving what I pay for !  

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  • grymwulf's avatar
    grymwulf
    Contributor II

    Standard slow speed process:

    1. Test your speed on a wired connection
    2. Bypass your router if possible (you may need to restart your modem for this to work)
    3. Use multiple testers to get an accurate idea:
      1. http://www.fast.com
      2. http://speed.googlefiber.net
      3. http://speedtest.net
      4. http://myaccount.cox.net/internettools/speedcheck/speedcheck.cox

    4. What modem and/or router are you using?
    5. Any way you can get us a readout of the signal levels that the modem has?