V_B_
7 years agoNew Contributor
Slow since adding TV
I added TV to my existing phone and internet last week and my connection seems considerably slower. I should be getting 50mbps but the Cox speed check to Atlanta regularly shows 10-20.
The contract technician changed my existing modem (not sure what kind it was but it looked like a DPQ3212) to a TG1682 if that makes any difference. He also changed the cable from the street to my house because he said it had a lot of noise on the old cable.
Apart from slower speeds I'm wondering if it was necessary to change the modem as I already have my own router.
Thanks.