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Slow2030's avatar
New Contributor

Slow Download Speeds

Can someone explain the actual versus the claimed internet download speeds. I have been downloading a lot of large files today, both at work and at home, both Cox Internet. The actual file download speeds have ranged consistently between 0.5 and 2.5 mbps. I believe I am paying significant money for speeds in the 50 to 150 mbps range. Any thoughts, or guidance on what I am missing here?

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  • ChrisL's avatar
    Former Moderator

    My first suggestion would be to get some test results and see where we're starting from. I'd suggest signing into your account and testing there both with wired and wireless connections.