Slow downlink but normal uplink
I have Cox Internet Preferred (50MB down/5MB up) and all day I haven't been able to get more than .1-1MB of down, on any device (2 PC's, 1 Mac, 2 iPhone's), but they all are getting 4-5MB up (tested it on 3 different websites), 2 are hardwired to the router, the other 3 are WiFi. Just started about 10AM this morning in Orange County, CA, but before then I noticed it was somewhat slower (but not as bad). Was fine as of 1:30AM same day. I have reset the Netgear modem/router (by unplugging power + through the reset feature via tech support). Have a tech coming out tomorrow. Trying to self-diagnose and fix it myself though. Any tips on what steps to take next?