Slow connection speed
Switched back to Cox on 8/4. Paying for 300mbps, but have yet to get above 94 down and 32 up. I can live with the 32 up all day long and don't expect any more. The 94 is unacceptable. I switched from the competitor in Vegas that promised 100 and delivered 98 consistently. When I call, I am told that it takes the servers a couple of days to reset after a new account is established. This makes no sense to me as the server and my modem communicate at whatever speed they are directed to do so. Neither machine has to think about it for a couple of days... Is there not something that can be done?
My particulars are:
Arris Touchstone Telephony TG2472 Modem
Desktop is direct wired while everything else is run through an ASUS AC5300 Tri-band Router. The wifi on the modem is turned off in that it cannot handle the number of IP address that I need served under HDCP. (Something between 50 and 65 devices)