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Rx's avatar
New Contributor

Should my downstream power levels be so high using CM600 modem. In California

Why is the last 4 channels on upstream not locked. And I notice the power levels on the downstream seem high. Can this be verified if it's a problem that needs attention. Thank you

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  • cpljp's avatar

    Downstream isn't high at all. In fact your levels are great. And no company has more than 4 upstream channels anywhere at the moment. 

  • Hello,

    That was a correct statement.  We are currently are providing 4 upstream carriers.  Once the network expands your equipment will identify the new channels and will become visible in your stats. If you ever feel you are having a service related issue please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email by at