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David_Hale's avatar
New Contributor

Setting up wifi, one of my laptops can not see my 4g channel on the Netgear wifi

Hello, I have two channels on my wifi and one of my laptops running Windows 7 does not see the high speed 4G channel on the Netgear Wifi. Both channels have the same setup configuration.

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  • AllenP's avatar
    Valued Contributor

    David, what do you mean by 4G WiFi?  Are you talking about dual band (2.4 & 5GHz)?  By high speed 4G channel are you talking about 5GHz 802.11ac?  If so, does the WiFi adapter in the laptop support 5GHz & wireless ac?   What make/model router & laptop do you have?