Forum Discussion

Linkugel's avatar
New Contributor

Setting up new email

"I tried to add a second email address and it said this on the form Error: The username is not available.Where's the username? Is it the user ID?"

1 Reply

Replies have been turned off for this discussion
  • ChrisL's avatar
    Former Moderator

    The username is the 1st half of the email address before the "@" symbol. If you're getting an error saying it's not available that means the email address you're trying to create has already been taken by another subscriber. I would suggest trying different variations of the address you're trying to create and see if that works.