When I sign into my cox.com account it shows "Service Interrupted" in the My Internet section. I am wondering if this is related to the ongoing problems my modem seems to be experiencing (according to its Events Log.) The log shows frequent "No Ranging Response" events as well as DHCP Renew events.
My modem's "Status" page shows large numbers of Uncorrectables on several of the channels.
Can you help me understand this problem and why why my account shows Service Interrupted?