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Andrew_Wees's avatar
Andrew_Wees
Contributor III

Service Interrupted mentioned on my account overview page

Why would the message service Interrupted  show on our internet package when the modem is fine as I type this?

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  • Hi Andrew,

    Did you see this message before or after you logged into your Cox account? Are you able to get online and navigate to different websites this morning?

  • Andrew_Wees's avatar
    Andrew_Wees
    Contributor III

    after and now it's back to saying connected I think it is issue of Cox not having IPV6 DNS because the minute I switch the IPV6 off in the router that message went away