Server Drops Connection
Cox continually drops my connection to a financial data service. About every 12 seconds Cox drops it, and then my software reconnects. This cycle repeats continuously all day/night. I've had Cox service for a few months, and this problem just started yesterday. The data service says there are NOT any connection issues on their end, and that the problem is ISP server related. My connection to all streaming video sites and other data sites all work fine, so the problem is with one specific connection. The data vendor is Kinetick. Who do I contact to get this problem fixed.?