How can I send a weekly newletters to a large group (100 to 150) on a distribution lists and not getting kicked back as spam. I have done this successfully for years. Yesterday, one of my sends was kicked back. and am not able to send. I split the 140 members into two lists of 70 and tried to send them as two emails. Still a kickback.
TiffanyR. Thank you. None of the service reps has been able to tell me what the limit is. And this has all changed just this week. I have successfully send these notices for years with an distribution lists ranging from 50 to 150 members. I was able to send a small group of 10 members today, but administratively 300 divided by 10 is a 30 distro effort twice a week. I'm frustrated that this suddenly changed, that not one of the 5 reps I have talked to week have been able to definitely provide a workable solution. I organize my class reunion, a company alumni group, and this social group that each have distribution lists.
How can I demonstrate that the content is not spam and return to my former process?
Lorin, they are probably not going to let you send to 150. Which is strange since you are paying for your email service. The free email services can limit you to as few as 10 recipients. I had never heard of Cox having a limit until Tiffany confirmed it. I am going to guess that you can send 50 at once. Please come back and let us know when you hit the limit. You won't be the last person to visit the forum wanting to know the limit. We better learn it now.
As the secretary of two non profit groups, I have the occasional need to send up to 950 emails at a time. I have been using a bulk email program called turbomailer which gives me some control over breaking up the emails into groups. I send 100 emails in a group using 5 threads of 20 emails each with a 5 minute delay between each group. Using Cox SMTP I will be able to send from 400 to all 950 before being cut off for three hours by Cox's email limit. It varies widely with no rhyme or reason. I have become used to it and have alternate SMTP servers that I switch to so I can send the rest of the emails. Gmail has a limit of 100 per day so I do not use it very often. I have a number of domains registered at GoDaddy that come with a number of free email accounts. I can send up to 250 emails per day on each email account. The key is to load all the email addresses to a worksheet and use the log files of each session to see how far I got before being cut off. FWIW, these emails are all sent to subscribers and are not spam.
Thanks for the feedback. I will have to look another way. Because it's a social group I include pics, links to other social events and event websites, so I don't know if that it what is triggering a kickback. But you mentioned different parameters (daily, 3 hours, etc.). I have not been able to have someone give me exactly what I need to work around. I've been in IT most of my career and we always had to have documentation, terms of use, parameters, etc. to be able to work with customers. Just very confused and frustrated. Thanks again. will do more research.
What is the incremental cost to go business user. And would I run into limits as a business user also?
And what is the purpose of the thisisnotspam@cox.net site that I was instructed to send the email to?
I've been fighting this problem for several weeks. I just received a message from Cox today that implies anything greater than 10 is likely to get rejected. I did mailings for a group of 300 retired folks and used to be able to do around 25 at a time, until Cox "enhanced" the email platform.
Considering I'm paying them for my internet / email service, I'm really bummed.
If anybody comes up with a good solution to this issue, let us all know.
